Gentle Paws Services
Compassionate care, clear communication, and reliable follow-up for every pet.
How payments work
Payments are made only after your request has been reviewed and confirmed by the Gentle Paws team. After confirmation, you will receive a personalised quote or invoice. Payment may be made by Mobile Money, Hubtel, or cash. A receipt is issued after payment is confirmed.
Personalised quote required
Clients pay after appointment confirmation. Quotes vary by service, location, urgency, treatment and follow-up needs.
Home-based clinical examination, diagnosis support, treatment planning, and owner education.
A mobile veterinary consultation allows your pet to be assessed in a familiar home environment with clear communication and follow-up guidance.
What it includes
Preventive care for puppies, kittens, adult pets, and selected exotic animals.
Routine vaccination and deworming support to help keep pets protected and owners informed about due dates.
What it includes
Urgent triage and emergency support requests available 24/7 depending on distance and availability.
Emergency mobile support provides urgent triage, contact and referral guidance. Severe distress should always be followed by an immediate phone call.
What it includes
Veterinarian-led grooming at your doorstep for clean, comfortable, and healthy pets.
Veterinarian-led mobile grooming designed to keep pets clean, comfortable, and healthy at home. Suitable for dogs, cats, and selected exotic pets. Medicated baths or grooming for pets with skin disease may require veterinary assessment first.
What it includes
Veterinary support for birds, rabbits, reptiles, small mammals, and other selected exotic companion animals.
Exotic pet consultations include husbandry review, diet advice, clinical assessment and referral guidance where necessary.
What it includes
Surgery and dental care may be done at home, at a partner clinic, or by special arrangement after assessment.
Procedures are arranged based on assessment, equipment requirements, safety and patient needs.
What it includes
Mobile wound assessment, cleaning, dressing, monitoring, and follow-up for selected cases.
Wound care support includes cleaning, dressing, medication advice and monitoring where home management is suitable.
What it includes
Sample collection, diagnostic planning, lab coordination, and result interpretation where available.
Diagnostic support helps guide treatment decisions through appropriate tests and result interpretation.
What it includes
Structured follow-up after treatment, emergencies, procedures, and chronic cases.
Gentle Paws follows up until there is an outcome and updates care plans when needed.
What it includes
Routine wellness support for young pets, adult pets, seniors, and selected exotic pets.
Preventive plans help owners stay ahead of vaccination, deworming, parasite prevention and wellness checks.
What it includes
Assessment of the pet’s home environment, feeding setup, hygiene, safety risks, and husbandry factors.
A home assessment helps identify environmental risks, parasite exposure, feeding concerns and care improvements.
What it includes
Comfort-focused support for older pets with mobility issues, chronic disease, dental disease, pain, or appetite changes.
Senior pet care focuses on comfort, quality of life, monitoring and owner guidance.
What it includes
Review of previous prescriptions, test results, symptoms, and treatment plans for additional professional guidance.
Second opinion requests help owners understand current treatment plans and when referral or reassessment may be needed.
What it includes
Remote guidance for selected non-emergency questions, planned for a future release.
Virtual advice may be offered for selected non-emergency cases where it is safe and appropriate. It does not replace physical examination.
What it includes